FREQUENTLY ASKED QUESTIONS
Q: WHEN ARE YOU BACK IN STOCK?
A: WE HELP BETTER THE ECONOMY BY AVOIDING WASTE, ALL ORDERS ARE MADE TO ORDER! PLEASE CHECK BEFORE YOU BUY AT CHECK OUT AND/OR YOUR CONFIRMATION RECIEPT FOR YOUR EXPECTED BY DATE!
PLEASE CHECK BEFORE YOU BUY AT CHECK OUT AND/OR YOUR CONFIRMATION RECIEPT FOR YOUR EXPECTED BY DATE.
Q: WHAT IS YOUR CHICK’N, RIBS, AND TURKEY BASED WITH?
A: NON-GMO WHEAT PROTEIN!
Q: WHAT IS YOUR BACON BASED WITH?
A: OUR CURED BACON IS RICE BASED.
Q: DO YOUR PRODUCTS CONTAIN SOY?
A: OUR EXTRA CRISPY FRIED CHICK’N, APPLE WOOD FIRED RIBS, AND CURED BACON DOES NOT CONTAIN SOY PROTEIN ISOLATE, BUT IF YOU HAVE AN ALLERGY, WE DO NOT RECOMMEND YOU TO HAVE IT AS SOME OF THE INGREDIENTS WE USE CONTAIN OR MAY CONTRIBUTE ORGANIC SOYBEAN OR TRACES. ALL SAUCES EXCEPT OUR SIGNATURE BBQ SAUCE CONTAIN SOY.
Q: DO YOUR PRODUCTS CONTAIN NUTS?
A: OUR APPLE WOOD FIRED RIBS & MAC N CHEESE CONTAIN ALMONDS. OUR EXTRA CRISPY CHICK’N, CURED BACON, DEEP FRIED & STUFFED TURKEY, AND SIGNATURE SAUCES ARE ALL NUT-FREE.
Q: ANY GLUTEN-FREE OPTIONS?
A: AS OF NOW, OUR CURED BACON AND SIGNATURE SAUCES ARE THE ONLY PRODUCTS WE HAVE THAT DO NOT CONTAIN WHEAT.
Q: WHAT ARE THE ALLERGENS?
A: USDA ORGANIC WHEAT, NON-GMO WHEAT, AND USDA ORGANIC SOYBEANS.
Q: HOW CAN I GET YOUR FOOD?
A: YOU CAN ORDER ONLINE ON THIS SITE! JUST CLICK THE ORDER FOOD NATIONWIDE! BUTTON ON TOP OF THIS PAGE, IT WILL AUTOMATICALLY DIRECT YOU TO OUR MENU FOR ORDER. OR GO TO: HTTPS://ATLAS-MONROE.MYSHOPIFY.COM/
Q: WHAT IS YOUR RETURN POLICY?
A: DUE TO SAFETY AND FOOD PROTOCOLS AND REGULATIONS WE DO NOT ACCEPT RETURNS AND WILL NOT ISSUE A REFUND IF YOUR PRODUCT WAS DELIVERED WITHIN 5 DAYS FROM WHEN IT SHIPPED. IF YOUR PRODUCT WAS DAMAGED DURING SHIPMENT PLEASE EMAIL US AT INFO@ATLASMONROE.COM AND WE WILL DO OUR BEST TO RESOLVE YOUR ISSUE OR RESEND THE DAMAGED PRODUCTS. YOU HAVE UP TO 5 DAYS TO CANCEL NEW ORDERS PLACED. YOU WILL NO LONGER BE ABLE TO CANCEL ORDERS 5 DAYS AFTER THE ORDER HAS BEEN PLACED. THANK YOU.
Q: WHAT RESTAURANTS CARRY YOUR CUISINE?
A: PLEASE CLICK ON RESTAURANT LOCATIONS BUTTON ON TOP OF THIS PAGE, IT WILL AUTOMATICALLY DIRECT YOU TO OUR LIST OF RESTAURANTS THAT EXCLUSIVELY CARRY ATLAS MONROE CUISINE! OR GO TO HTTP://ATLASMONROE.COM/RESTAURANTLOCATIONS
Q: WHERE IS YOUR RESTAURANT LOCATED?
A: NOWHERE YET! WE ARE DILIGENTLY WORKING ON OPENING A RESTAURANT, IT WILL BE VERY SOON!
Q: WHERE ARE YOU BASED OUT OF?
A: WE ARE BASED OUT OF SAN DIEGO, CALIFORNIA.
Q: DO YOU SHIP ANYWHERE IN THE UNITED STATES?
A: YES! WE SHIP NATIONWIDE!
Q: DO YOU OFFER WHOLESALE?
A: YES! WE DO! PLEASE EMAIL WHOLESALE@ATLASMONROE.COM FOR INQUIRIES.
Q: HOW CAN I GET ON YOUR MAILING LIST?
A: PLEASE GO TO HTTP://ATLASMONROE.COM/MAILINGLIST TO SIGN UP FOR OUR NEWSLETTER TO GET ALL THE UPDATES AND INFO ON WHEN WE RESTOCK!